FAQs

Questions After Your Session or Event

When will I receive my photos?
Most galleries will be delivered within one business day! Some larger portrait sessions and events may take up to seven business days. It’s important to note that these are estimations of delivery times, and not guarantees, as there are many factors which might affect turn around times, including how many different galleries we’re working on at the time, holidays, illnesses and more.

Pricing and Payment

What forms of payment do you accept?
Cash is preferred, but we also accept check, all credit cards, Venmo, Square Cash and Google Pay. Please note: your date is not considered reserved until your payment clears into the bank.
How do I make payment to reserve my date or session?
Your payment options:

  1. You can make a cash or check payment in-person. Cash is preferred.
  2. You can call and make payment with credit card over the phone.
  3. We can email you an invoice and you can pay with credit card online.
  4. You can make a direct payment through Venmo, Square Cash or Google Pay. Google Pay is preferred.

The “Pay It Forward” Photography Program

I'd love to help a deserving person or group get beautiful photography. How can I get involved?
So glad to hear that! You can become involved in several ways:

1. You can donate the full cost of a portrait session, or you can donate the cost of X number of hours of event coverage. 100% of this money will be used to cover the fee of a portrait session or event photography for someone who will be incredibly happy to have this coverage.

2. You can pay any amount over and above the fee for your own session or event, and that amount will be donated to the “Pay It Forward” fund. Whenever this fund accrues enough money, it will be used to cover a family portrait session, a community youth event or similar. You can add any amount you choose – $5, $20, $50 and $100 are common amounts.

3. You can spread the word about the “Pay It Forward” photography system! Definitely tell friends and family, but if you happen to know someone in a position of influence, that’s the person (or people) we’d like you to reach out to the most! Social influencers (bloggers, Instagram personalities, Youtubers, newspaper or news channel staff, etc). Let them know about what we’re trying to do, and feel free to give them my contact information.

I’ll work hard to maintain 100% transparency, and will keep diligent records of all donations, and I’m happy to share financials related to the program at any time, with anyone.

Do I qualify for free or reduced cost photography?
Reduced and free photography is offered on a case-by-case basis. If you’re an individual or family and can demonstrate that you’re on social assistance or show that you live below the poverty line or have extenuating circumstances that significantly affect your ability to stay afloat, I’d love to give you free photography! I do require you to verify your circumstances through paperwork or other means of proving your situation. If you’re an organization who helps low-income individuals or families, or youth of any kind, please let me know about your needs!

Also, I understand that sharing with me that you’re on government assistance can be embarrassing, but please don’t let that stop you from asking. I’ve been on food stamps more than once, and I grew up incredibly poor – it’s likely that I’ve felt many or all of the same things you’re feeling. Just come get this photography! 🙂

A couple of things that are important to consider:

  1. I’d love to give every deserving person or organization who contacts me free or reduced-cost photography, but I’m just one man, and I still need to survive myself, so I sometimes need to turn down requests for free or reduced photography in order to take a paid gig. I make a serious effort to accommodate every request I can, though!
  2. I apologize for the hassle, but my verification process is necessary because there are occasionally people who try to take advantage of my offer to help so they can get cheap or free photography, in spite of the fact that they could afford my regular fees. Don’t worry, the process is super simple.
How do I qualify for free or reduced-price photography?
One of several ways:

1. A person or family provides us documentation that shows they are currently on government assistance (CALFRESH, CalWorks, WIC, etc). Documents and private information are never stored – they’re viewed for verification, then returned to the client or secure-deleted from my harddrive. Any  paperwork submitted must be official county letterhead and must clearly show either the individual or head of household is actively receiving social benefits.

2. A caseworker or case manager from a reputable agency provides verification that a person or family is in need.

3. A C-level executive from a partner non-profit provides verification that a person or family is in need.

For organizations, the process is less stringent and requires only that I feel that their mission, efforts or the demographic they serve is deserving of the assistance.

If you're giving the photography away for free, why should we donate to cover costs?
Fair question! The reason is because I’m just one man, and while I love helping out wherever I can, I still need to earn a living. I don’t need to earn vast amounts of money, but I do need to earn enough to live comfortably and continue to run the program.

I’m financially able to donate photography a few times a month, at my own expense. But it’s important to remember that even though it doesn’t cost me anything to take the actual photographs, each time I do a free portrait session or give free event coverage, it costs me gas money, vehicle maintenance and my time. Those costs add up! Donations from people like you help defray those costs, making it possible for me to help many more people and organizations than I’d be able to help on my own.

Also, I track exactly what’s donated, who donates it and where it’s spent, and those financials are always available for viewing on request.